RewardHub - App Monetization Platform for Publishers

Overview

Adz Meta Solutions Private Limited, operating as Reward Hub (“RewardHub,” “we,” “us,” or “our”), provides a review-based app monetization platform that connects app publishers, end users, and advertisers. Our Services allow publishers of mobile applications to offer rewarded campaigns where end users can earn rewards by writing and submitting genuine reviews for products and services.

This Privacy Policy explains how RewardHub collects, uses, shares, and protects information about:

End Users who participate in review campaigns through apps that have integrated RewardHub Services
Publishers (app developers) who use RewardHub to monetize their applications
Advertisers who create review campaigns on the RewardHub platform
Visitors to the RewardHub website

We are committed to protecting your privacy and complying with applicable data protection laws in India.

Section 1: Information We Collect from End Users

1.1 Information Collected Automatically

When you interact with an app that uses RewardHub Services or participate in a review campaign, we automatically collect certain information about your device and activity:

Device Information:

Device type, model, and manufacturer
Operating system and version (e.g., Android 12, iOS 15)
Mobile browser type and version
IP address
Device identifiers (such as Android Advertising ID or iOS Identifier for Advertising)
Screen resolution and device settings
Mobile carrier information
Network connection type (WiFi, cellular)

Usage Information:

Apps using RewardHub Services and their versions
Campaign views and interactions
Review submission activity
Session information (start/stop time, time zone)
Actions taken within campaigns
User engagement patterns and behavior

Review Screenshots:

Images you submit as proof of posting reviews on third-party platforms
Metadata associated with screenshots (file size, format, timestamp)

1.2 Information You Provide

When you participate in review campaigns or create a RewardHub account, you may provide:

Account Information (if you create a direct account):

User profile information for account creation
Information necessary for user profiling and personalization

Campaign Participation Information:

Review content you post on third-party platforms
Screenshots of your posted reviews
Campaign completion confirmations

1.3 Information from Third Parties

We may receive information about you from:

Publishers whose apps you use
Advertising partners who help us verify campaign completions
Third-party platforms where you post reviews (such as Google Play Store, Apple App Store, Google Maps, or other review sites)
Data partners who provide demographic or interest-based information for user profiling

1.4 How We Use End User Information

We use the information we collect for the following purposes:

Campaign Delivery and Management:

Displaying relevant review campaigns to you through publisher apps
Matching you with campaigns that align with your interests and profile
Enabling you to participate in campaigns and earn rewards

Review Verification:

Verifying that you have genuinely posted reviews as required by campaigns
Validating submitted review screenshots for authenticity
Preventing fraud, fake reviews, and duplicate submissions
Ensuring compliance with campaign requirements and review platform policies

Reward Distribution:

Processing and distributing rewards for verified campaign completions
Tracking reward balances and redemption activities
Reporting verified completions to publishers and advertisers

User Profiling and Personalization:

Creating user profiles to better understand your interests and preferences
Personalizing campaign recommendations based on your activity and profile
Improving the relevance of campaigns displayed to you
Analyzing user behavior patterns to enhance user experience

Fraud Detection and Security:

Identifying and preventing fraudulent activity, including fake reviews, bot activity, and manipulation
Protecting the integrity of our platform and the review ecosystem
Detecting suspicious patterns or policy violations
Safeguarding against security threats and unauthorized access

Platform Improvement:

Analyzing how users interact with our Services
Identifying and fixing technical issues
Developing new features and improving existing functionality
Conducting research to enhance platform performance
Optimizing campaign delivery and user experience

Compliance and Legal Obligations:

Complying with applicable laws and regulations
Responding to legal processes and governmental requests
Enforcing our Terms of Service and other policies
Protecting the rights, property, and safety of RewardHub, our users, and others

Analytics and Reporting:

Generating aggregated statistics about platform usage
Providing performance reports to publishers and advertisers
Understanding trends in user engagement and campaign effectiveness
Creating anonymized data sets for business intelligence

We share your information in the following circumstances:

With Publishers:

Campaign performance metrics (views, completions, engagement rates)
Aggregated or anonymized data about users of their apps
Information necessary for reward distribution to end users
Verification status of campaign completions

With Advertisers:

Information about whether campaigns were completed and verified
Aggregated reporting on campaign performance
Analytics to help optimize future campaigns
Non-personally identifiable metrics about campaign reach and effectiveness

With Service Providers:

Third-party vendors who help us operate our platform, process data, verify reviews, detect fraud, or provide technical infrastructure
Cloud hosting providers who store data on our behalf
Analytics providers who help us understand platform usage
Security providers who help protect our platform

All service providers are contractually obligated to use information only for the purposes we specify and in compliance with this Privacy Policy.

With Review Platforms:

We may share limited information necessary to verify that reviews were posted on their platforms, as required for campaign verification

For Legal Reasons:

To comply with applicable laws, regulations, legal processes, or enforceable governmental requests
To enforce our Terms of Service and other agreements
To detect, prevent, or address fraud, security issues, or technical problems
To protect the rights, property, or safety of RewardHub, our users, or the public as required or permitted by law

With Your Consent:

We may share your information for other purposes when we have your explicit consent

Business Transfers:

In connection with any merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity, subject to this Privacy Policy

1.6 Review Screenshot Retention and Deletion

Purpose of Collection: Review screenshots are collected solely for the purpose of verifying that you have genuinely completed campaign requirements by posting reviews on designated review platforms.

Limited Retention Period: We automatically delete all review screenshots no later than 90 days after submission, unless:

The screenshot is subject to an ongoing fraud investigation or dispute resolution
Retention is required by applicable law or legal process
The screenshot is needed for legal defense or regulatory compliance

Security Measures: During the retention period, we:

Store screenshots securely using industry-standard encryption
Limit access to authorized personnel only
Implement technical and organizational measures to prevent unauthorized access or disclosure
Monitor for security breaches and unauthorized access attempts

No Commercial Use: We do not use review screenshots for any commercial purpose beyond campaign verification and fraud prevention. Screenshots are not sold, licensed, or shared except:

With advertisers, solely for verifying campaign completion
With review platforms, as necessary for verification
As required by law or legal process
With service providers who assist in verification, subject to strict confidentiality

1.7 Your Choices and Controls

Advertising Preferences:

You can reset your device’s advertising identifier at any time through your device settings
On Android: Settings > Google > Ads > Reset advertising ID
On iOS: Settings > Privacy > Advertising > Reset Advertising Identifier

Account Information:

If you have created a RewardHub account, you can access, update, or correct your profile information through account settings

Data Deletion:

You may request deletion of your personal information by contacting us at [Insert Email]
We will honor deletion requests in accordance with applicable law, except where we are required to retain information for legal compliance or legitimate business purposes

Opting Out:

You can stop participating in RewardHub campaigns by uninstalling apps that use our Services or by not participating in campaigns
You can stop using apps that integrate RewardHub Services

Section 2: Information We Collect from Publishers and Advertisers

2.1 Publisher and Advertiser Account Information

When you register as a publisher or advertiser, we collect:

Business Information:

Company name and business details
Contact person name and title
Business email address
Business phone number
Business address
Tax identification information
Payment and banking information

Account Credentials:

Username and password
Security questions and answers
Two-factor authentication settings

App Information (for Publishers):

App name, package ID, and platform (Android/iOS)
App category and description
App store URLs
User demographics and app analytics
Daily and monthly active user counts

Campaign Information (for Advertisers):

Products or services to be reviewed
Campaign objectives and requirements
Target review platforms
Budget and pricing information
Campaign creative assets and descriptions

2.2 How We Use Publisher and Advertiser Information

We use this information to:

Account Management:

Create and manage your account
Authenticate your identity and secure your account
Provide customer support and respond to inquiries
Send important service announcements and updates

Service Delivery:

Enable publishers to integrate RewardHub SDK and display campaigns
Allow advertisers to create, manage, and monitor review campaigns
Process payments and manage billing
Generate invoices and tax documents

Platform Analytics:

Provide dashboard access with performance metrics
Generate reports on campaign performance, revenue, and user engagement
Offer insights and recommendations for optimization
Track key performance indicators

Communication:

Send operational updates and notifications about your account
Provide technical support and troubleshooting assistance
Share platform updates, new features, and best practices
Respond to your questions and requests

Compliance and Verification:

Verify business identity and prevent fraud
Ensure compliance with platform policies
Conduct quality assurance reviews
Prevent abuse and policy violations

We share your information as follows:

With Service Providers:

Payment processors for billing and payments
Cloud hosting providers for data storage
Analytics tools for business intelligence
Customer support platforms
Email and communication services

Aggregated Data:

We may share aggregated, non-personally identifiable statistics about publishers and advertisers with potential partners or investors

Legal Compliance:

As required by law, regulation, or legal process
To enforce our agreements and policies
To protect our rights and property

With Your Consent:

For any other purposes disclosed to you at the time of collection or with your explicit consent

Section 3: Information Collected on RewardHub Website

3.1 Website Visitor Information

When you visit the RewardHub website, we automatically collect:

Web Log Information:

IP address
Browser type and version
Operating system
Referring website or source
Pages visited and time spent on pages
Links clicked
Date and time of visits

Cookies and Similar Technologies: We use cookies and similar technologies to:

Remember your preferences and settings
Understand how you use our website
Improve website functionality and user experience
Analyze website traffic and performance
Provide personalized content

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how visitors use our website
Performance Cookies: Improve website speed and performance

Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to:

View and delete cookies
Block cookies from specific sites
Block all cookies
Clear cookies when closing the browser

Note that disabling cookies may affect website functionality and your user experience.

3.2 Contact Forms and Inquiries

If you contact us through our website or via email, we collect:

Your name
Email address
Phone number (if provided)
Message content
Any information you voluntarily provide

We use this information solely to respond to your inquiry and provide customer support.

Section 4: Data Security

4.1 Security Measures

We implement reasonable technical, administrative, and physical security measures to protect information from unauthorized access, disclosure, alteration, or destruction, including:

Technical Safeguards:

Encryption of data in transit using SSL/TLS protocols
Encryption of sensitive data at rest
Secure authentication mechanisms
Regular security testing and vulnerability assessments
Firewall protection and intrusion detection systems

Administrative Safeguards:

Access controls limiting data access to authorized personnel only
Employee training on data protection and security practices
Confidentiality agreements for employees and contractors
Regular security audits and compliance reviews

Physical Safeguards:

Secure data centers with restricted access
Environmental controls and monitoring
Backup and disaster recovery systems

4.2 Data Breach Response

In the event of a data breach that affects your personal information, we will:

Investigate the breach promptly
Take steps to mitigate harm
Notify affected individuals as required by applicable law
Report the breach to relevant authorities where required

4.3 Limitations

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of information transmitted through the internet or stored in our systems. You are responsible for maintaining the confidentiality of your account credentials.

Section 5: Data Retention

5.1 General Retention Policy

We retain information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

End User Data:

User profiling data: Retained while you actively use apps with RewardHub Services and for a reasonable period thereafter for analytics and fraud prevention
Review screenshots: Automatically deleted within 90 days of submission (see Section 1.6)
Device identifiers and usage data: Retained for up to 24 months for analytics and fraud detection

Publisher and Advertiser Data:

Account information: Retained for the duration of your account and for up to 7 years after account closure for legal and tax compliance
Financial records: Retained for up to 7 years to comply with tax and accounting requirements
Campaign data: Retained for up to 3 years for analytics and reporting purposes

5.2 Deletion of Data

When information is no longer needed, we securely delete or anonymize it. You may request deletion of your personal information by contacting us. We will comply with deletion requests except where we are legally required to retain information.

Section 6: Children’s Privacy

RewardHub Services are not directed to children. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately. If we discover that we have inadvertently collected information from a child, we will promptly delete such information.

Publishers integrating RewardHub Services into apps directed at children must ensure compliance with applicable children’s privacy laws.

Section 7: International Data Transfers

7.1 Current Operations

RewardHub currently operates primarily in India. Your information is stored and processed in India.

7.2 Future International Operations

If we expand operations internationally, we may transfer your information to countries outside India. In such cases:

We will ensure appropriate safeguards are in place to protect your information
We will comply with applicable data protection laws regarding international transfers
We will notify you of any significant changes to our data processing locations

By using our Services, you consent to the transfer of your information to India and any other countries where we operate.

Section 8: Your Privacy Rights

8.1 Rights Under Indian Law

Under applicable Indian data protection laws, you may have the following rights:

Right to Access:

Request confirmation of whether we are processing your personal information
Obtain a copy of your personal information we hold

Right to Correction:

Request correction of inaccurate or incomplete personal information

Right to Deletion:

Request deletion of your personal information in certain circumstances

Right to Restrict Processing:

Request restriction of processing in certain situations

Right to Object:

Object to processing based on legitimate interests or for marketing purposes

Right to Data Portability:

Request transfer of your data to another service provider (where technically feasible)

Right to Withdraw Consent:

Where processing is based on consent, you may withdraw consent at any time

8.2 Exercising Your Rights

To exercise any of these rights, please contact us at [Insert Email]. We will respond to your request within a reasonable timeframe and as required by applicable law.

We may need to verify your identity before processing certain requests. We may decline requests that are manifestly unfounded, excessive, or would compromise the privacy of others.

8.3 Complaints

If you believe we have not handled your personal information in accordance with applicable law, you have the right to lodge a complaint with the relevant data protection authority in India.

Section 9: Third-Party Services and Links

9.1 Third-Party Platforms

Our Services enable end users to post reviews on third-party review platforms (such as Google Play Store, Apple App Store, Google Maps, Trustpilot, and others). We do not control these platforms and are not responsible for their privacy practices.

When you post a review on a third-party platform, that platform’s privacy policy governs the collection and use of your information on their service.

9.2 Third-Party Links

Our website and Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9.3 Integration Partners

Publishers who integrate RewardHub Services are independent data controllers responsible for their own privacy practices. We require publishers to comply with applicable privacy laws and provide appropriate privacy notices to their users, but we do not control their data collection or use practices.

Section 10: Updates to This Privacy Policy

10.1 Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

Update the “Last Updated” date at the top of this policy
Notify you through the RewardHub platform, by email, or through other reasonable means
For publishers and advertisers, post notice in your dashboard
For end users, request that publishers notify their users

10.2 Continued Use

Your continued use of RewardHub Services after we publish or communicate notice of changes to this Privacy Policy means you accept and consent to the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Section 11: Contact Us

11.1 Privacy Inquiries

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Adz Meta Solutions Private Limited (RewardHub)

Email: [Insert Privacy Email]

Address:
H NO. 1F-41B, GALI NO-12, MANGAL BAZAR LAXMI NAGAR DELHI
New Delhi DL 110092
India

11.2 Response Time

We will respond to your privacy inquiries and requests within a reasonable timeframe as required by applicable law.

Section 12: Additional Information

12.1 No Sale of Personal Information

RewardHub does not sell your personal information to third parties. We may share information as described in this Privacy Policy, but we do not sell data for monetary or other valuable consideration.

12.2 Automated Decision Making

We may use automated systems to analyze user data and make decisions about campaign recommendations and fraud detection. These automated processes help us provide better service and protect platform integrity.

If you have concerns about automated decision-making, please contact us.

12.3 Data Controller

Adz Meta Solutions Private Limited is the data controller responsible for your personal information collected through the RewardHub Services.

By using RewardHub Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Privacy Policy - RewardHub